Appointment Policy
We request that you make an appointment with one of our doctors Monday through Friday. We will see walk-in patients but please be aware that this may require waiting for a doctor to become available.
We do not take appointments for Saturdays. Patients are seen on a first come first serve basis.
We also offer drop-off services where a pet can be left with us for the day to be examined by a veterinarian. Pick-up times can be arranged on a case-by-case basis.

Payment Policy
We require payment in full at the time that services are rendered. We accept cash, checks, credit cards (Visa, Mastercard, American Express, Discover) and traveler’s checks.


Pre-surgical policy
Please bring your pet in to the hospital before 8:30am. There is someone here to check you in as early as 7:30. A technician or your pet’s veterinarian will discuss the procedure and the risks with you as well as answer any questions.

FAQ for surgery patients
• What do I need to do at home before a surgical procedure?
- No food after midnight the day before surgery. Pets may have water up until 7 AM the day of surgery.
• What time do I need to drop off my pet?
- Please be here by 8:30 am. A technician or your doctor will meet with you to discuss the procedure further or answer any questions.
• When can my pet go home?
- Time of discharge will vary with both the procedure and the patient. Most pets will need to spend one night in the hospital.
• Is it absolutely necessary to do the pre-operative blood work?
- Yes. Running bloodwork prior to anesthesia will alert your doctor to potential anesthetic complications (liver, kidney disease, dehydration) and allow him/her to make adjustments to anesthetic protocols. Undergoing anesthesia without bloodwork puts your pet at greater risk of complications or even anesthetic death.

Hospitalized Patients
Patients that are hospitalized with us overnight are checked on in the evening by a veterinarian.